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Order Status

* The order number can be found on your order confirmation.

Order Status

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If you have any questions, please call customer service at our number 1-847-748-2210.
Order Status Definitions
New: Your order has been received.
Processing: Your order has been received and is currently in processing.
In Stock: Product is in stock and will ship soon.
Shipped: Product has been shipped.
Cancel: Product has been canceled, so product will not ship.
Back Order: Product is not currently in stock, but will ship as soon as it is available.
Canceled Replaced: Product has been canceled and replaced with another item listed in the right replacement column.
Resv Card: Product is on backorder and customer has been sent a postcard asking if they still would like to wait for the product. A response is required.