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Our return policy is a "Money Back If Not Delighted" with your purchase guarantee. When returning merchandise to us please follow the steps below:
1. Fill out the return form located on the reverse side of the packing list that accompanied your merchandise. If you do not have the merchandise return form, just include a note with:
a. Your name and address
b. The items being returned
c. The reason for the return
2. Tell us if you want your money back or a replacement of the same item - tell us the new size, color or other details we may need.
3. Place the item to be returned, original packing material and any shipping papers in the original shipping carton. If the original shipping carton is no longer available, a different box is acceptable.
4. Return merchandise by regular Parcel Post to the addres below:
Return Dept. (ORDER NUMBER)
425 Stump Road
North Wales, PA 19455
IMPORTANT: Don't forget to put your ORDER NUMBER after "Return Dept." on the mailing address. If the ORDER NUMBER is not part of the mailing address your package will be refused and returned to you.
Welcome to Harriet Carter - Distinctive Gifts Since 1958. Find a large selection of products for organizing your life, household gadgets and problem solvers, unique gifts and gift ideas. In addition to our selection of gift ideas, you'll find As Seen On TV items, New Arrivals, Web Exclusive Gifts, Household Gadgets and products for your Pets.
We are now accepting PayPal as a form of payment. For those of you unfamiliar with PayPal, it is a Web-based service that enables you to pay an online merchant without revealing your financial information. We've added this payment option to better meet your expressed needs for confidence, control, convenience and choice in your payment methods.
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