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Do I need to register to place an order?
I’ve placed an order and I can’t log in to My Account
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Do you retain personal information?
How do I change My Profile information?
I forgot my password, what do I do?
Safety & Security
How safe is your site?
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Why do I get a security warning when I check out?
You say you don’t keep credit card info. Then why does my credit card field automatically fill in on your forms?
Who is Verisign?
What is McAfee?
How do I sign up?
How do I unsubscribe?
Does placing an order on your Web site automatically subscribe me for promotional emails?
Why can’t I view my Harriet Carter email?
Why aren’t I receiving an email after I subscribed?
I didn’t subscribe, but I get emails from HarrietCarter.com anyway. Why?
Why can I only put one item in my cart?
Why do I get a security warning when I click "checkout"?
I didn’t receive a confirmation email
I placed an order, why can’t I view my account?
I have an account, but I receive a message that says I don’t
Why can I only add one item to my Wish List?
Shipping & Returns
Prices are subject to change at any time.