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I’ve placed an order and I can’t log in to My Account
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Do you retain personal information?
How do I change My Profile information?
I forgot my password, what do I do?
Safety & Security
How safe is your site?
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Why do I get a security warning when I check out?
You say you don’t keep credit card info. Then why does my credit card field automatically fill in on your forms?
Who is Verisign?
What is McAfee?
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How do I unsubscribe?
Does placing an order on your Web site automatically subscribe me for promotional emails?
Why can’t I view my Harriet Carter email?
Why aren’t I receiving an email after I subscribed?
I didn’t subscribe, but I get emails from HarrietCarter.com anyway. Why?
Why can I only put one item in my cart?
Why do I get a security warning when I click "checkout"?
I didn’t receive a confirmation email
I placed an order, why can’t I view my account?
I have an account, but I receive a message that says I don’t
Why can I only add one item to my Wish List?
Shipping & Returns
Prices are subject to change at any time.