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How do I sign up?
There are four ways to sign-up for promotional emails:
How do I unsubscribe?
If you no longer want to receive emails on our promotions and specials, you can opt out 2 ways:
Please note: Emails confirming your order, informing you of the status of your order and shipment of your order are not promotional emails. These are necessary communications to let you know that your order have been received, processed and shipped.
Once you have opted out of our email list, you cannot re-subscribe through the Web site using the same email address. This is a federal law called Can-Spam that went into effect January 2005. To re-subscribe, you need to send an email to firstname.lastname@example.org with a request to be added back into our promotional database. We apologize for the inconvenience. Please allow 2 weeks to process this request.
Does placing an order on your Web site automatically subscribe me for promotional emails?
Yes. Placing an order on HarrietCarter.com automatically adds you to our promotional email database. During your ordering process you may uncheck the box about subscribing. If you do not request to be opted-out, you will automatically begin receiving promotional emails.
Why can’t I view my Harriet Carter email?
Depending on what email client you use (Microsoft Outlook, AOL, Verizon, etc.), there are specific preferences that you, as the user, need to select in order to view graphic emails sent by Harriet Carter. These can usually be found under a tab called “Options” or “Preferences” in your email toolbar.
Usually, if you include our email address in your address book, you will be able to receive our emails. That email address is HarrietCarter@reply.harrietcarter.com.
Why aren’t I receiving an email after I subscribed?
Please allow up to two weeks after you subscribe before receiving an email. On average we contact our customers every two weeks or so (more often during the Christmas season). You may have just signed up at the beginning of that two week cycle. Please make sure that you put the email address of the promotional messages in your email address book: HarrietCarter@reply.harrietcarter.com.
If you do not receive an email within two weeks, it is possible that the email address you signed up with was typed incorrectly. Please email email@example.com with your username, and we’ll check it out for you.
I didn’t subscribe, but I get emails from HarrietCarter.com anyway. Why?
HarrietCarter.com will send you server generated emails:
If you are receiving promotional emails, and you did not subscribe, there are two possibilities:
In either case, you can unsubscribe in one of two ways:
Harriet Carter Gifts at times offers our valued customers free shipping, promotional discounts and/or savings advantages. In some instances, a promotional code is provided for customers to input at checkout. In other instances, the promotional code is imbedded in an email and automatically applied at checkout.